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SIA Scenario Based Learning  – A Special Type Of SIA Training

When someone has faced aggression and violence in the workplace it will often be outside the normal experience, expectation and training. A nurse is trained to provide support and care, the shop assistant is trying to provide good customer service, the teachers are trained to develop young people and a social worker is trained to help and support clients. Although there is recognition that work-related violence is on the increase, it is still a shock to be on the receiving end of an unpleasant and aggressive individual.


Traditional training methods involving classroom instruction, group work and discussions have had only limited success in developing the required knowledge, skills and attitudes. This has led to the development of scenario based approaches to learning about how to deal effectively with these risks.

Our SIA course delegates develop a knowledge and understanding of theories and models that help them to understand and deal with the risks associated with aggression and violence. The scenario-based approach embraces the traditional skills and techniques needed to teach adults but then takes the learners into a more practical level where they can apply their learning by practising and rehearsing their responses within realistic safe learning environment.

  • Scenario based SIA training embodies these key principles:
  • The SIA training is designed to respond directly to the problems and situations faced by delegates in the workplace
  • The design incorporates realistic scenarios that can be worked through to build the skills and confidence
  • The skills and techniques introduced are simple an effective enough to be remembered in a stressful situation
  • Wherever possible, the SIA training is delivered in an environment there emulates the workplace, four example, on railway platform, in a hospital ward or ambulance, shop, pub or nightclub, staircases, corridors or toilets.
  • Training employees experiential Learning techniques, where delegates are encouraged to work through scenarios and practice techniques

IN2 training adopts are up that up facilitative style that respects the skills and experience of the delegates and addresses key concerns that delegates raised during the training

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